I just got back from my first MeetMagento UK and I have a few thoughts that did not fit in a LinkedIn post. Some are practical observations about how the conference itself ran. The bigger ones are about where the Magento ecosystem is headed, because the questions I left with […]
If somebody offers you a job inside an ecommerce business right now, take it without thinking. That is the advice I give to almost everybody who asks me about the UK job market lately, and I want to explain why I believe it so strongly. The short version is that […]
I have been spending more time than I want to admit looking at hosting bills lately. Several of our ecommerce clients have come to us in the last few months saying sales are softer than they would like, but they do not want to pause our support entirely. The conversation […]
People assume our clients stay because of contracts. They do not. We have not locked a single ecommerce client into a multi-year agreement, and yet our average relationship runs over three years. Some go five. Some pause for two years and then come back when something breaks. The model is […]
A prospect came to my desk recently with a story that is becoming familiar. They had migrated from WooCommerce to Shopify in August 2023. The traffic dropped almost the moment the new site went live, never recovered, and on top of that, an antivirus tool kept flagging the Shopify storefront […]
Most ecommerce agencies open a relationship with the same paperwork. A contract. An onboarding fee. A monthly retainer that locks in revenue whether the work is happening or not. We do not work that way at MageCloud, and we never have. What I am most proud of, after more than […]
I walked through Chester city centre last winter and lost count of the shuttered shop fronts. The Crew Clothing store I had photographed only weeks earlier was already taped over with a “We’ve Closed” sign, pointing customers to Cheshire Oaks. A few doors down, Moss had a smaller version of […]